At Vickie Drinks, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and straightforward return process.
Return Eligibility
- Returns are accepted within 2 days of the original purchase date.
- Proof of purchase (e.g., receipt or order confirmation) is required for all returns.
- Products must be unopened, unused, and in their original condition and packaging.
Non-Returnable Items
- Products that have been opened, used, or tampered with.
- Items returned after the 2-day return period.
- Perishable or customized products (if applicable).
Return Process
- Contact our customer support team within 2 days of your purchase.
- Provide your proof of purchase and a brief explanation of the reason for return.
- Once your return is approved, you will receive instructions on how to return the product.
Refunds
- Approved returns will be processed within 5–7 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
- Shipping and handling fees (if any) are non-refundable.
Contact Us
For any questions or to initiate a return, please contact us at:
📧 Email: vickiedrinks@gmail.com
📞 Phone: 07048714357
🕒 Business Hours: Monday – Friday (8:00am – 8:00pm); Saturday 9:00am – 7:00pm
Thank you for choosing Vickie Drinks!